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1
Account recovery problem
Post Body

Hi there -

After having the same email for over 12 years, I was recently prompted to change my password and increase security due to discovering that someone had logged into one of my computer game accounts that used said email.

I changed the password and logged out of all accounts to ensure that access to the account was secure, but now when I go to try and log into my account it doesn’t recognise me and I can’t get back in…

I go to log in like normal, and after inputting my gmail password it asks me to verify that it is me and takes me to the account recovery page. However, all that happens is it asks me to input my gmail password again only to tell me that it can’t sign me in because I didn’t provide enough information to prove it was me…

BUT IT DOENST ASK FOR ANY INFORMATION???

What can I do, who can I talk to, any help is greatly appreciated!!!

Author
Account Strength
70%
Account Age
3 years
Verified Email
Yes
Verified Flair
No
Total Karma
12
Link Karma
1
Comment Karma
11
Profile updated: 3 days ago
Posts updated: 2 months ago

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Posted
3 months ago