A week ago, I purchased an ink cartridge at an office supply store and later discovered I got one that didn’t fit my specific printer. I brought it back with the receipt, original packaging, everything I needed. I went over to the returns area and stood in line behind a lady (probably in her 80s) with white hair in the style of a Karen haircut. As she moved to the front of the line, she pulled out an ink cartridge, with no receipt, or packaging. She demanded that they give her her money back as she purchased it the day before. The employee refused, saying she didn’t have a package, nor did she have the receipt. She then demanded the sales manager. The sales manager came over and the following conversation took place:

Karen: “I bought this item a few weeks ago, and I want a refund, I don’t have a package or a receipt, I don’t know why it didn’t work. The printer said something was wrong with the ink cartridge.”

Employee: “Ma’am, you just told me you bought it a day ago.”

Karen: “Well, you can check my credit card, I bought it a day ago.”

The employee and the manager checked her credit card to find out when that product was last purchased using that credit card. They flipped the monitor around and pointed to a date, 29th December, 2019. She then flipped out demanded the Store Manager, who gave her the polite version of fuck off, we can’t do shit. She then left.