How to get a stop out reset

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I was holding two long positions, both down for the moment but they were new trades. I saw a freak bear candle and closed one order 3-5% above stop out. I send the close order out to CedarFX. A moment later I'm looking at the screen and BOTH orders were gone, along with the majority of my liquidity. I check the timestamps. 10:01:03, 10:01:03. The broker read a close with loss within a second of the stop out. Can they will they side with me? They're saying the trade team will have to review it. I need a lot of money and this was my way to get it. What is the likelihood they're going to reset that second trade?

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Ranger_Osprey

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Posted: 4 months ago
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