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Buyer Claims Item Never Received - Ebay
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Buyer Claims Item Never Received - Ebay

A buyer recently claimed an expensive item I sold them was not received. Hilariously, they sent a photo where I can clearly see the box I shipped the item in.

I sent them basically the copy-and-paste message this sub recommends. What I am worried about though is that they will eventually claim they received the box, but no item was in it or a different item was in it. Now I have their messages where they claim they cannot find the box at all, but I am still worried they may pull some hijinks and Ebay will side with them.

Not sure what to do in this scenario.

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1 year ago