I’m gonna try to keep it short because it’s more of a rant, I had a buyer who “provided” the requirements (she was supposed to provide 10 short books to be done over a month) she only provided three said she’d send the rest within the day and then ghosted. And so I messaged her two weeks ago and gently reminded her to send the remainder and asked for an extension. She didn’t respond. It lapsed and I messaged her again. No response. I sent a cancellation request and she denied it and then messaged me and was like sorry I’m busy. I said it was fine, I just needed her to accept the extension.

Then Tuesday she messaged me: “that she would send me the books by the 31st, and we can decide how much time I need then and that she suggest we remain flexible on both ends and in the meantime, she can look over the work I’ve already done.” I responded telling her I have been flexible, I have sent you several messages that you haven’t responded to and in any case, you still need to accept my time request extension because the deadline is approaching and it will affect my business if its late through no fault of my own and that if she didn’t I would request to cancel the order. I also told her that I would not be sending any work to her until she sends me the remaining books as this protects my work and as a general rule it prevents a seller from doing work and then the buyer canceling the order and running off with the work.

I said it as politely but firmly as I could but I’m sure she’s gonna be unhappy but like come on, you have been difficult, you haven’t responded to me, I have requested an extension like 3 times and you’ve just ignored it, and you declined my request to cancel. And she still hasn’t responded to my extension. Like wtf do I do? Message CS? I feel like my hands are tied. And I don’t know how a cancellation will effect me. I have 64 orders completed and 10 in the pipelines being worked on. Anyway that’s my rant. Idk what to do but I feel held hostage