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Left Optimum. Just signed up w/300mbs internet, and the best TV package, and see a $25 Home Device Protect fee, can this be removed or is it part of the "deal"?
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I left Optimum this morning after 7-8 years of terrible service. Signed up for FIOs, and the first thing I notice is the $20 last-minute "discount" I lose if I do not "enroll".

Then I get my order confirmation telling me I am paying $25 for Home Device Protect. What is that? I tried to modify my order and can't. It is grayed and not clickable.

Any thoughts?

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Posted
9 months ago