Less than a shot in the dark, but hey, if there's enough conversation about this (And if enough of ya'll send in support tickets to this effect), perhaps they'll consider it. Really, many of us were using the end of the event to do our "Housekeeping", things that we wanted to do, but just hadn't gotten around to with all the bloody overlapping events (TOO MANY NRG Based Grind Events at once), that having the game conk out an hour early is harsh blow. I know I missed Scanning Maxwell (Forgot the first time, and was saving that for last), and didn't get a chance to finish catching up on the story at Half NRG (I was in the middle of that when the game crashed), and I'm sure many folks are in similar boats.

So better than some Lapis, or NRG as compensation (Which does not give the Trial Boss rewards for folks making final efforts... and besides that, would need to be quite a significant amount of NRG to balance not only the full NRG Bars many folks didn't get to drain due to the surprise start time, but also all the Quests that are now 2x more expensive, so double the NRG was "Practically" lost), just drop an extra day on the events, so that anything undone, can just be wrapped up.

And as an aside, really, as little as possible should be ending during a maintenance. Often, the maintenance has been a day before events roll over, and that's the ideal way to do it. So even if something critical does break right before or after the maintenance, the effect is lessened, and there will never be a "Surprise it's over" moment for anyone, as event Roll Over will always occur at the change of a day, instead of at whatever odd hour maintenance starts.