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Service Update! - PLEASE READ THE FOLLOWING COMPLETELY SO YOU ARE AWARE:
Okay, so the team is working on a fix for servers. These server issues have been causing the Database Login Failure, the level issues where people are not gaining XP, as well as perk assignment issues that have been present from launch. Obviously, this is causing a damper on gameplay for people. We're looking to change that.
The short of it is; we will be shutting down servers completely at around 7AM EST for maintenance. We expect them to be down until around 10AM EST, though this could be a shorter time. We will post when things are back online. This shutdown will affect ALL THREE PLATFORMS: STEAM, XBOX ONE and PS4.
When servers do come back online; you should no longer see the database login failure, you should see your stats set to where they need to be from gameplay with unlocks and perks and you should able to work with your account as normal.
Bear in mind; this will not affect matchmaking issues that are still present on Xbox One and PS4. This is mainly to remove the server issues for accounts still being locked out and seeing their stats/unlocks not displaying/unlocking correctly.
We hope this is a step in the right direction and are confident in things working well, but please bear with us. We're working hard at it! Apologies for the inconvenience, but this should stabilize things for users. Our next big goal is matchmaking for PS4 and Xbox One! You
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