I contacted support on June 11th trying to get my email changed because the email I bought the game on was hacked and they changed my 2fa on the email so I can't get in to the email. I emailed support and they said that I was able to change it. After 2 months of back and forth between support Ive talked to 3 different people and they tell me that it is still in processing with no time frame. I was just wondering has anyone else had this problem of extremely long wait times from support with little information when they do contact me. I had provided all the information the asked for including purchase receipts original email used on the account date of account creation and more. Sad to see support have such bad communication with customers.