5
Has anyone else spent 3 and a half hours on hold?
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I feel like something is wrong. I have spent almost the entire day calling in or on hold, and I was quoted a 40 min wait time. I spent over two hours on hold Friday for the rep to connect me to the wrong person, then got disconnected. Saturday, tried for 3 hours, no luck at all. Got in after an hour and a half today, was on hold for another hour and a half, then my wifi flickered off and disconnected the call. I got in again after another hour of calling, and now I have been on hold for 3 and a half hours. I'm losing it!
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- 3 years ago
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