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The buyer has requested a refund because of the amount of taxes they will have to pay for importing an item. Is this an acceptable reason to accept a refund?
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I sold a pair of sneakers (on eBay $400) and a shirt (off of eBay $50) to a buyer in France. I stated the value at the price the buyer paid them at. The buyer has now requested a refund because of the amount of taxes they will have to pay for importing an item. Is this an acceptable reason to accept a refund? If I refuse the refund, will eBay side with me? Will I get in trouble with eBay for including an item that wasn’t sold on eBay?

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5 years ago