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Is the new late delivery rate overly harsh?
Post Body
The late delivery metric that is coming in seems to be overly harsh, especially for sellers who don't use tracking.
I sell items around $15, so don't bother tracking anything. If it goes missing I just replace it no questions asked.
Everything I sell is in stock, and is dispatched on the same day as the order is received.
However by buyer indicated late delivery rate is still hovering around the 4% threshold.
I'm in the UK so I'm dependant on Royal Mail for shipping, so it's not really a case of being able to change my carrier.
Is anyone else experiencing similar?
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- 8 years ago
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