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I'd be really curious to hear an open discussion on the topic, especially from GMs, DMs, and owners.
I've worked in multiple stores and franchises. One was in a declining area. One was in a very dangerous area. Several drivers had stories about being robbed and a couple had thier cars stolen. But I've never been in a position to see what happens when these things occur. I don't recall any sort of training on any related policies.
So, who here has experienced something like this and how was it handled? How should these situations be handled?
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