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6
New to displates and one arrived damaged. Just seeking advice.
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One of my displates arrived a little warped/bent and has some scuffs and scratches on it that are noticeable. I sent a message in to support but wanted to follow-up on here and ask if anyone else has had problems and how they are handled.

Will they just request me to ship it back and then I wait for a new one? How long does that take?

Or

Will they send me a new one and at the same time I ship the other back? Guess I just wanna minimize the time I have to wait for it.

Is support pretty friendly and such? I always hate having to deal with customer service stuff. :(

Thanks in advance!

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Posted
4 years ago