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Can there be a better way to do app feedback?
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Currently, if I have an issue with an app and I click the "feedback" button for that app, I'm taken to the "messages: compose" page with the app creator's name pre-filled in the "to" section.

https://i.imgur.com/SglKDIc.mp4

Here are my ideas to make this better:

  1. A simple form that asks for details like the issue, attachments (such as screenshots), how to reproduce, etc
  2. The app creator gets a message or email with this information and can communicate with the other party through whatever this medium is. If it's a form on developers.reddit.com it could include relevant info for the creator such as what sub the complainant has the app installed on, app version, etc.
  3. Something like github's "issues" page would be cool because then we could see what problems others had and the solutions, which could help other developers on their own apps
  4. Speaking of github, the ability to see the source code for apps would be a nice feature too, because right now I have an idea of where a couple apps are having trouble but all I can do is send a basic message to the app creator. I'd also like to know what I'm installing on my subreddits (even if there is an approval process).

The current feedback process is pretty lackluster and leaves a lot to be desired.

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Posted
1 year ago