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Missing Item turned up - AFTER refund
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Hi all,

After a week and a half of messaging the seller and them not responding once, and the item never being marked as ’shipped’, I opened a case with Depop, and a week later I was refunded.

Now, an entire month later, the item has been delivered.

I have still had no communication from the seller, the money has already been refunded, but the evri tracking attached to the purchase confirms it has been delivered.

What am I supposed to do in this situation? There seems to be no option to tell depop that the item has arrived after all, but the seller hasn’t reached out to me to tell me they were planning on sending it or that they would like me to retract the refund or anything.

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haha take the win

edit - depending on how much the item is worth tbh

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Posted
6 months ago