Hi all,

Hope everyone is staying safe and taking care.

With work from home orders in place, my dad (whose office is in the basement of the house) wanted to start working upstairs to take advantage of the sun - so I bought him a AIO computer for his basic needs and parked it on the upstairs desk.

He was asking if there was any option to access data in a central area instead of him constantly bringing his external hard drive upstairs and downstairs so I had bought him a 4TB WD My Cloud Home hoping the problem was solved but NOPE.

I'm not sure where the issue stems from but opening something as simple as a PDF which is saved on the Cloud can take anywhere from 10-20 seconds (not exaggerating)

• in terms of networking, I plugged the ethernet cable from the HomeHub 3000 (Bell supplies a stupid modem/router combo to customers) to the Cloud terminal - my only assumption is that there is something going on between the the modem/router to the Cloud drive that's causing this issue but I'm not sure?
• The modem/router has other cables plugged into it so resources are split - would something like that be the source of such slow performance?
• transferring files to the Cloud doesn't seem to be too slow but opening is painfully slow.

I had planned on returning the Cloud and going the route of a NAS system with 2 hard drives

• He deals with about 1000 clients so ensuring data safety would be priority number 1

I'd say we would budget around $500-700 to ease his problems

Could anyone be able to offer any input on what the possible issue could be with the current Cloud setup and what I should be looking for in terms of a NAS purchase?

Thank you for your assistance