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Question about help desk jobs
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I am coming to terms with the fact that I will probaby have to work from the bottom up to get into cyber security. They say start with a job as sys admin, net admin, IT, or help desk. I assume the only one of those that donโ€™t require much experience is the help desk bc IT and any admin job definitely requires experience. But help desk is fairly vague, does that mean help desk at an office, a campus, or someone who answers tech support question on the phone? Googling vague terms never goes well for me so I thought Iโ€™d ask here.

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4 years ago