I was internally referred for a CSM position at a notable AI startup company with unicorn status. Within 2 weeks, I went through 5 interviews when I was told it would only be 4 interviews. They asked for references, and I provided them with 4, some past and some current managers…

Yet even still, the offer went to another candidate. They said it came down to the 5th interview. Which was one they needed me to schedule “asap” unexpectedly that I was given no preparation materials for, even when I asked if there was any way I could prep for it. It was all centered around my customer stories on success planning, cross selling and evading churn. I did my absolute best and was proud of what I shared, but the other candidate apparently provided better examples than I did.

I am barely 3 years into my CS career journey, so maybe I’m just naive, but I have never been denied a position after 5 interviews, nor have I ever been turned away after the stage of asking for references. It’s quite defeating knowing how competitive the market is, and how the smallest difference in candidates that shouldn’t be deciding factors (in my opinion) are how final decisions are made. It makes me want to give up. Regardless, I’m grateful to still be employed, even if I’m extremely underpaid and overworked.

Has anyone else dealt with similar circumstances? Hoping I’m not alone. Any advice or words of encouragement are also appreciated.