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Mainly looking to commiserate here. Just started a new enterprise CSM role in May. I’ve been doing this for nearly 7 years so I should expect this by now, but starting a new role can be tough! Learning the product, meeting your customers, learning new processes and/or dealing with lack of processes…it can be a lot! Almost 3 months in I’m feeling under water, and then I remember…I felt this way for a whole year at my previous job 😂
To my fellow CSMs, I’m curious how long it took you to start feeling comfortable in your current role? Discomfort is a sign that you’re growing so I’m embracing it but it can definitely be stressful!
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