I’ve been fired from one job for not meeting metrics but it was more about office politics. So getting fired again isn’t really something I want to do.

I work in a car insurance call center. Worst job I’ve ever had, has really exacerbated my anxiety plus my work ethic & reliability are suffering because of it. I work for a third party, they are a joke, all they care about is the client. The clients mostly suck -old , mean, entitled. We were told if someone asks if I work directly with the client we can say I’m with a TPA. I got dinged for saying it the other day, saying it makes the client look bad.

So, I’m looking for another job before I get fired for my apathy. #But how does quiet quitting work in a production driven profession?# Especially when getting bad MSATS becomes the member is unhappy with the client. Then the TPA grades the calls according to their standards. Double ding. I’m hoping to get a job directly with a major insurance company not a go between.