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Google Authenticator has locked me out twice immediately after setting up. WTF mates?
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I didn't really want my first reddit post to be this type of thing but se la vi I need to know if this is happening to anyone else.

Been using Cryptopia for a while with the PIN 2 factor auth and decided to upgrade to Google 2FA because I use it on literally every other account. I went into settings and removed PIN then added 2FA. I scanned it, then input the code to validate, said all was well. Then I was immediately asked to input it again to access my settings. FAIL. What? I made sure I was sync'd and everything. Tried again and again. FAIL. FAIL.

So I got support to unlock it for me. It took 8 days, which given current load and such I get it, but still. Anyway I let it ride on the PIN again for a while and finally ready to try that again thinking I maybe made a mistake I once again set up 2FA and once again I'm immediately locked out. INVALID CODE. WTF!

I have another support ticket in, hoping to hear back one day soon as I have trades I am currently waiting on but yeah yeah blah blah so do we all.

This is really odd though. I've got 10 other Google 2FA accounts that all work fine why isn't this one? Anyone else having this kind of issue or know how to solve it? I'd love to know if I'm doing something incorrect on my end somehow or if it's a known Cryptopia bug.

Thanks Cryptopia peeps! And thanks for holding up to all of this massive weight of influx. I hope you get all this sorted if only for your sanity :)

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6 years ago