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Wrong transaction value on visa card
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Hi. I'm a new user and just received my Jade Green today.
I was there all happy, sent 182.82 to my card and went on a food delivery site (here in Canada) to order some grub.
- The food was 37.75.
- I received an email from CDC saying I was charged 45.3.
- I check the app and it shows a complete transaction for the food service, saying 37.75
- I have 137.52 (which is 182.82 - 45.3) in my account, which means that it was indeed charged 45.3. But even inside the CDC app it shows the transaction value of 37.75.
- The cashback was based on 45.3.
What is this nonsense? Where is my money?
EDIT: Thank you all for the answers. It was a bit scary seeing that happen on my very first transaction. Now 12h later all is normalized.
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