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Looking for the right contact - Running Service to a new home
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I've called a couple of times and haven't gotten anything useful in response.

We moved into a new home about a year ago. Neighbors a few hundred feet away are active Xfinity customers, but when I call to get service I'm told that the rep can't find my address. Since they can't find my address, that's that, nothing to be done.

Is there a specific department or rep type I should be contacting about getting hooked up?

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4 years ago