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xFi Advantage availability and issue with unlimited data
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I was told by a representative that with the new xFi modem we got installed that we would receive unlimited data if it was installed and would only have to pay $15 per month for the device rental. I was told that this would drop the $50 a month charge we had been paying for unlimited data and it would result in an overall drop in my bill.
It was installed at my house near the beginning of April. My bill for this month showed the rental fee for the modem along with the $50 unlimited data. This has resulted in an increase in my bill that I really cannot afford.
Is there a representative on here that I can talk to so I can figure out what the issue is?
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- 5 years ago
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