I no longer have an Xfinity internet account, but have been continuously using my xfinity email for about 5 years. It told me it was involved in some security breach & to reset the the password.

I go to reset the password, and it tells me to connect to my home network or call Xfinity - no other option to reset. I am connected to my home network, it’s Verizon. I call Xfinity & verify myself via ss# linked to my phone # & am told if you no longer have an active account all email support is online.

I’ve exhausted all online options. I know my Xfinity email password, non Xfinity recovery email address, & have one phone # (mobile) & it’s been the same for 20 years.

I’ve seen online that others have had this issue as well.

Help?