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Apparently I’ve been paying for 800 Mbps d/l for 3 years…
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…and only getting less than 90 Mbps and around the mid-teens on the uploads. Rep said on the phone that I “should” have been told I needed an updated modem when I changed my plan but never was.
Should I expect some sort of credit on my account for this faux pas or should I just get the new modem and cut my losses?
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- 1 year ago
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