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USA citizen and my account was flagged for using a vpn for another country. No access until review completed. Told to upload source of income documents & respond to questions about my travels & who has access to my account. Can’t speak with anyone on the phone only through instant messaging. Support has been awful. 7 years using Coinbase & this is the thank you I received. Any USA citizens have a timeline to clear this up typically? Was very surprised at the documentation requested. Bank statements, tax records… How common does this occur?
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- 3 months ago
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