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an email can go a long way!
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i was gifted a bag of beans by my friend from a roaster iā€™ve had a few times, and once i got around to brewing it, they had announced last call and it was out of stock. that bag was so good and one of the most memorable iā€™ve had i was so bummed i missed it.

i emailed the roaster just to say ā€œthank youā€ and that i really enjoyed that bag. i told them to keep up the good work and iā€™m looking forward to trying their other offerings and to hopefully see that coffee on their menu next year.

they emailed back and said they were really glad i enjoyed it and then gave me a few links to their website for other coffees with a similar profile.

5 days later i receive a box from them with one of the last bags of that coffee that went out of stock! they included a handwritten note that said they had only a few left in their store but they wanted to give it to me on the house because i liked it so much.

i did not send the email to get a free bag, but just to let them know that i really enjoyed their coffee. this experience hopefully made someoneā€™s day at the roastery and out of their kindness, i now get to experience that delicious coffee again!

my intent with this post is to encourage you all to enjoy the coffee youā€™re drinking and to share the positivity with family, friends, and the people who make the delicious coffee available!

edit: clarity

Comments

I want to shop with this roaster... who are they?

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Posted
3 years ago