I am telling everyone I possibly can about this disgusting excuse of a provider. I am that appalled by this practice. First let me say this involves my sister and her twin babies she had last November. I have been there with her, however, from the beginning. We both have worked in healthcare for a very long time. I have worked in offices and facilities, both in billing and in nursing for about 20 years. My sister is an NP who is currently working full time in a facility for about 13 years and is going to school full time for her specialization. All the while being pregnant and having twin girls over the last year. We are not ignorant in this field, we know what we are doing and what to expect. That being said... The babies were premature and spent some time in NICU. When they were released, she was given a referral for a pediatric opthalmologist named Dr. Ceressa E. Longest MD at Suburban Association in Opthalmology in Arlington heights. She went to a few appointments, and they were scheduling them often and close together. One day, my sister was just exhausted with the babies, school, appointments, everything and couldn't keep her eyes open, so she rescheduled with them once. They immediately threatened her with DCFS. I have never experienced anything like this before. As a provider, if you have a concern, you call DCFS. You do not discuss it with the parents first or threaten them that you're going to call. You just call because you have a legitimate concern. If you don't then you don't. Simple as that. I have NEVER experienced a provider using DCFS to bully and coerce someone into continuing to see them. That is just a foul and disgusting way to conduct your practice. Because of this, obviously we did not want to continue seeing this person or this practice, so as soon as the important vital testing was done and the next appointment was to be just a regular eye exam, she cancelled and scheduled with another provider. When we cancelled, the receptionist was extremely aggressive but we got through it because we refuse to give this place a cent extra for no show fees. Then Dr. Longest herself left my sister a voicemail demanding to know what provider she switched to. First of all, we don't have to seek your permission. We have a right to choose our own damn providers, and we will never see her again and will warn ANYONE who listens about how she runs her practice. Second of all, she would have found out once she got the request for records from the new provider. We told her as much, and in retaliation, she called DCFS on us. Obviously there was never a case opened, the babies are healthy and have a great environment, but it's the fact that they were used to bully and threaten us for not going to their practice. We are now filing a complaint with the state department of health, and the insurance company to not pay on the claims and recoup any monies already paid. Horrendous people, you've been warned.