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Chase fraud department is a fraud
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I deposited checks from my other buisnessws into my chase buisness account only for them to place holds on the checks so they can be verified by chase calling the buisnesss of the check. I called chase and we verified the checks by calling each orgin checks so we should be good right? Nooo not right. My account is still restricted after verifying the checks. So I call chase again and they are telling me they need to verify the same checks that were verified the day before,so I'm on the phone with chase for hours verifying the checks once again. I get disconnected for some reason and call chase back only for them saying the checks have not been verified! As this point i am pissed so the next morning I go to the chase branch and me and the branch manager get on the phone with chase fraud and they said they need to verify the checks again. The branch manger verified the checks with chase fraud. And finally they unrestricted my account, I was so happy I can start doing buisness again. 24 hours later I try to use my card and it declines. So I call chase and they tell me my account is restricted and they need to verify the checks again. I'm so exhausted please help. The checks have been cleared from the orgin and deposited in my bank with no way for me to use my own money. The same checks have been verified multiple times and I'm sick of chase not releasing my funds. Iv spoken to supervisors and managers with no success. The branch manger made a complaint through the escalations department and still I need to verify these same checks. What should I do cause as this point the money is in my account and the checks have been cleared and there is nothing I can do anymore. . I feel chase is trying to steal my money. Should I get a lawyer? Please anyone? Any advice.

Update on the bank problem: after a couple more calls to the higher ups and threats to sue chase bank and having to speak to 2 different supervisors. I can gladly say they confirmed the checks for good. And I have now received my funds in the mail today. I want to thank you guys for your feedback and advice on the situation. I appreciate it.

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Posted
4 months ago