I wanted to check how has your experience been with Canada Goose returns?

I purchased a $2100 Canada Goose Jacket and they sent me the wrong size so I returned it and they refused my return and said they’ve pictures of a stain on one of the sleeves. I had the jacket in my possession for less than 48 hours cuz I couldn’t return it over the weekend. I didn’t use the jacket since it’s 80 degree weather here in the Midwest and returned it Monday Morning.

I’ve contacted Canada Goose multiple times over chat and they wouldn’t give me an answer for over 10 days 7 business days and when they told me this over the chat I’ve been requesting official email communication which they’ve so far not done so even though they said multiple times that they will email me asap.

Has anyone had a similar experience with them and if so what did you do to resolve it? I’ve a significant social media following on instagram, TikTok and twitch as well which I also plan on leveraging and will let my followers in on how Canada Goose basically robbed me off of my hard earned money without any good reason and extremely poor customer service. Thanks in advance for your reply.