Hello r/blizzard!

If you've visited our Support Site recently, you may have noticed it looks a bit different than it used to. We've made some cosmetic changes to how the game categories are listed, and we hope this makes things easier to navigate. As a general reminder if you're ever in need of our assistance you can get in touch with us here. Through there, you can request live chat, phone callbacks, and be able to submit tickets for most issues. In addition to those options we also offer our knowledge base of support articles, which address many common troubleshooting issues.

If you're looking for more bite-sized chunks of support information, we provide regular maintenance updates and service alerts through Twitter; @BlizzardCS for North America & @BlizzardCSEU_EN for Europe.

Please note: Not all contact options are available through the Support Portal for all issues - additionally, the various contact options have different available times throughout the regions. If you are unable to choose a contact option that is normally available for the topic, its available times will be listed.

P.S. To offer feedback about the site itself, you're welcome to submit suggestions through the 'Website Feedback' option on this page.

Thanks for reading! :)

Araxom

BlizzardCS