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Do I need to keep the box to my (65 in) TV to exchange it?
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Hey guys I have a simple question that the customer service rep totally didn’t seem confident in his answer about.

I just exchanged an open box Visio that was a POS for their OLED TV, I’d like to try it out for a few days and see if I like it before spending more of the LG OLED, but I want to get rid of this giant box in my apartment.

With home delivery, if I keep everything related to the TV but get rid of the box can I still exchange it or will it be a clusterfuck?

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4 years ago