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wife's car in collections even though she made payments
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Right before my wife declared bankruptcy, she leased a car, and had set up automatic payment. Well, once she went through the process, the automatic payments stopped, unbeknownst to her. She didn't check her account for awhile, and didn't notice that there weren't any payments going through until a few months down the road, and finally called the finance department. She made a payment for the full amount owed in November, was told that automatic payment was set back up, good to go..except not really. She received a letter to call the collection department, and was told she hadn't made payments since the last call, and that she would've had to call in to make payments. Now her two choices were repossession or buy the car outright. She advised she was not informed of this, but the agent basically said too bad. Is there any recourse since she was given incorrect info?

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1 year ago