On April 30th I was trying to make a transaction with my card and noticed it got declined but knew for sure I had the funds in my account. I logged into online banking and seen 7 transactions that I never made. Immediately called Wells Fargo and filed a dispute 5 transactions were with Robinhood for $1000 each and 2 transactions with Paypal totaling almost $4600. I have never used these merchants before. Wells fargo said they would investigate. They asked me a few questions like if I had the card and does anyone have access to it. Answered the question and they call me back 2 day later on May 2nd claiming the were done with the investigation and that there were no indication of fraud. I asked the lady on the phone how did they come up with that and she could not give me an answer just saying to contact the merchants that I’ve never used before. She was so rude and unprofessional just telling me to do that every time I asked a question. I am super frustrated as this is a lot of money. Just need help on what to do. I feel like they just said no and really didn’t investigate in the 2 days. I filed a complaint online with the CFPB. Anything else I should do in the meantime? Should I call Wells Fargo back and ask for a supervisor? This is very important