Not the union office field organiser/staff member, but the elected representative/workplace delegate in your office or workplace. What are they like? Are they good at representing people? Do they listen and reflect union members? Are they in it for themselves? Are they confrontational? Interested to get the vibe in other workplaces because I know they're voluntary roles. We have a really bubbly delegate who does morning teas, checks in on everyone all the time, speaks about union things during team meetings and asks our opinions, and really seems to have our backs. She's been doing it for five years. Before then we had some guy who didn't really talk to anyone.