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New device, need help
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Hey I’m really stressed out. I live abroad so waited a few days for my brand new Gen 3 Freewrite to arrive. It got here, I charged it, and it’s unresponsive. It boots up just fine, really, but doesn’t respond to key presses or switching the wifi or folder switches. It asks me to press new new and I do so, but there is no change. When plugged in and left alone it goes in a restart loop sometimes.

Does anyone know what to do? I’m sure I’d be on the hook for international shipping so sending it back isn’t much of an option. Then again I don’t want to eat the cost on a broken $700 device. Really not impressed.

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Posted
1 year ago