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Cat nearly died during procedure and vet admits fault. Question about billing in these situations.
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Hospitalized for severe anemia and low platelets Oct 2024

Was stabilized and has since been on multiple immunosuppressants. Cause of low platelets is still unknown, so since tests were all inconclusive, it’s suspected to be immune related.

Immunosuppressant long term use cause intense side effects (boarderline diabetes, thinning of skin like Cushings)

His skin tears pretty severely and a skin debridement procedure is suggested.

During the procedure he goes under anesthesia for the first time and someone forgot to open/turn a valve on the machine that regulates breathing, causing my cat experienced pneumothoraxes. The doctor themselves admitted it was their error. The surgeon was able to insert a tube in his chest to release the air and my cat is recovering well in the icu.

I have not talked with the clinic yet but am wondering if I will be expected to pay for the procedure gone wrong? The clinic has already said they are covering his hospital stay now in the icu after the pneumothoraxes but do you think I will be on the hook/have a case to not be on the hook for the original skin debridement procedures fees? I am thinking specifically the anesthesia, catheter, and surgeons room fee. The pre op bloodwork I’m fine paying for and I’m assuming the cost of the debridement itself will be removed since it wasn’t actually performed.

Do you think this is a fair ask the costs associated with the procedure that they made an error on to be removed from the final bill?

Also in your opinion is this a red flag for the clinic? The surgery department? I’ve been going here a while and am seeing an IM specialist here. I do like them and feel like since it’s different departments this shouldn’t be a reflection on them but I’m also still quite emotional from the whole situation.

EDIT/UPDATE: the staff informed me they will be covering both all original surgery costs and future follow ups related to his surgery. They informed me before I even had a chance to ask which I am grateful for. The staff has continued to show genuine remorse for the situation and remain professional but incredibly compassionate so I am feeling very grateful, especially grateful that my baby boy is recovering smoothly.

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1 year ago