Hi everyone,

I recently got my AWU and it's my first smartwatch. I'm having trouble setting it up properly, particularly with the alarms and sleeping alarms. Despite being a light sleeper, I'm not getting woken up by the alarms on my watch. I'm not sure if I'm missing something or if there's a setting I should adjust. This is frustrating as the alarm was one of the main reasons I bought the watch.

Another issue I'm facing is that I'm not receiving any SMS or WhatsApp message notifications. This was another reason why I purchased the watch.

I'm feeling a bit annoyed and wondering if I made the wrong decision buying the AWU. Can anyone offer any tips or settings I should adjust to fix these issues?

Thank you.