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How has your experience been with disputing a charge via Amex? I disputed a charge with Amex and the Merchant came back with accusing me of the item being used and shared some images which are black and white and accusing me using the merchandise which ofc I didn’t. The merchant never shared those courses or their internal communications with me but shared it with Amex and since it’s a high value item I want Amex to fight on my behalf as fairly as possible in getting me my refund.
Has anyone had a good or bad experience with Amex winning their transaction dispute case? Thanks
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