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Equinox massage - not charged yet after 2 weeks
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Hi everyone,
I got a massage at an Equinox in Chicago 2 weeks ago. They had an issue with charging my card (apparently they just updated their payment platform), so they were going to process the transaction manually. 2 weeks later, I still haven’t been charged, and on my Amex app, I’m no longer enrolled in the Equinox benefit. How should I navigate this? Has anyone received the credit while not being enrolled?
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- 3 months ago
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