I was in a line at Starbucks at a busy airport. It was long, but moving. Only one register was open (there were 2 total) but there was only 3 employees (1 on register, 1 making drinks and then the manager).

Suddenly this lady (in her late 40’s id guess) goes in front of everyone in line and went up to the cashier, threw her arms up and said “MAYBE YOU GUYS NEED TO OPEN ANOTHER REGISTER, HUH??” In a really rude tone. Then screamed at the cashier how ridiculous this was. The manager handled it well and said both employees were in training so they could only have 1 register open. The lady kept talking and being rude and I yelled oh shut the f- up, and started talking to my husband loudly that she was a typical entitled rude customer who probably wants a gift card and talked about how if she was in such a rush maybe she should have planned her day better. I didn’t say it to her directly but loud enough so she could hear, and she kept glaring at me. Others in line heard and chuckled because everyone thought she was rude, another customer in front of me even told The cashier she was sorry for how rude the lady was being.

Then when I was waiting for my drinks she was up to order and I heard her being all nice and I yelled, ohh now she’s nice huh, interesting I guess because she didn’t get her free gift card and some customers laughed.

When we walked away my husband said I shouldn’t have said all that. so was I an asshole?