Hello,

I have a 12 person house in a college town on airbnb. I recently had a guest stay there for a month.

This has been my first airbnb in over 2 years (had my brother move into the house during that time).

Problems:

• Missed checkout day (at the time i said this was "okay" as i did not know of the more problems below). Still caused problems for me with the cleaning crew but i did tell the guest it was okay.

Upon cleaning:

• little rocks, cue tips, in all rooms. More garbage in all rooms

• stains in master and another bedroom carpet (literally had the carpet replaced a week prior)

• broken wheel on sliding closet door (door did not slide at all)

• 6 out of 12 towels missing or stained

• bedroom key for 1/5 bedrooms gone

The guest checked out on monday (3 days ago). Would you complain to airbnb or the guest? I am thinking the guest has an argument in that I did not have clear checkout instructions to return all towels, return all door keys and clean room of garbage. I assumed this was common decency.