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What happens to the host after a chargeback?
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Over five months ago I was scammed by an AirBnB host. I won't go into the details, but this host had previously been banned and now has three accounts under different names, with some awful reviews on two of them. Their ratings are about 3.5, which I am sure many will know translates to 1 star.

Today I was notified by my bank that my chargeback was successful, at the second hurdle. AirBnB lied and said I did not notify them of any problems with the apartment. They also sent a template letter that had an XXXXXX that hadn't been filled in. It was the lies and sloppiness that I assume sank them.

It took me more time to get to this position than it was actually worth. Though I'd actually assumed my bank didn't even file the chargeback as it took so long. I just forgot about it. But it feels good to get one over AirBnB; and the host?

To my surprise, my AirBnB account is still active, though I will never use it again. The host that scammed me has three properties with two 1-star reviews between them. It appears this is a loose for both AirBnB and the host.

I am wondering what does AirBnB do in this situation. Do they try and get this money back from the host somehow? Given that the host has no more reviews I am guessing the 1 star reviews are scaring any guests off. Would AirBnB try and bill the host? Place a negative balance on their earning? Nothing?

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4 years ago