I'm considering doing my first block ever.

I have a guest query me about the room we have available. She explained that she and her mother are traveling together, but they want separate rooms. She asked if that were possible.

As it happens, we're less than a week away from having our second AirBnB room ready (by the time we're done, we'll have 3 or 4). So I explained that yes, it was possible, but it would cost significantly more (the room we're about to launch has a private kitchen attached to it, so it's more expensive, since it's sort of like a quazi-studio).

She wrote back and said "OK, we'll take both rooms, but at the current price" (which is for 1 room being shared by two people). I wrote back and said "No. If you want to do this, I will offer you the room you've already requested, but change the booking to one person. And then when the second room is ready, I will send you a link and you can request that room too, for 1 person. The total cost will be about $XXX".

She wrote back again and said "That doesn't work for us, we need to book the original room for $XXX, but get both rooms". I wrote back and said "That will not be possible. I will not be able to host you and your mom. Best of luck finding a place to stay on AirBnB that suits your needs".

Now she's written back again and said "I don't understand. I want to book 2 rooms at $XXX price. You have two rooms. I want to book. Please take my booking".

To be clear, this woman is not from the US, and English is definitely not her first language. Yet, she's been clear enough that I don't think the misunderstanding is a language barrier. I think that for some reason, she just thinks she can say what she wants and is willing to pay for it, and I have to provide it.

Also of note - her profile is several years old, but has no reviews and nothing verified but her email address. She does have a photo up. In my first exchange with her, I let her know that it's important for her to fill out her profile more fully, and get more verifications. She hasn't done that yet either.

Obviously, at this point, I'm not going to host this woman because if she's been this much of a pain in the ass already, I don't trust what she'd be like to host.

So is this a situation where blocking is appropriate? Is there anything else I could do that I'm not thinking of?

Would love to hear some thoughts!