My sister and I are on vacation in Costa Rica and we last minute booked an airbnb last night so we could have a nice stay before she goes to the airport. We wanted a place with A/C and a washer (dryer a plus).
The place we got was a bed and breakfast and advertised “paid washing machine-in unit” and “paid dryer-in unit”. We assumed there would be exactly that. We messaged the host who was at dinner at a friends that they had to wait to go to because of our last minute listing (they made that clear) to ask about the washer and dryer and they said it is in their house and that we needed to tell them in order to be able to use it when no where in the description it says anything about that. Is this a valid complaint? This listing has all 5 star reviews.
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- 3 months ago
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