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For those who filed FCC complaints against ATT (particularly regarding the trade-in discounts), how did it go?
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I had to file a complaint against this god-awful company because they haven't applied my trade-in discount 6 months after trading in my old phone, and I was told it would take another 2 months to do it - feels like they're just stringing me along, hoping I'll drop the matter.
Has anyone else taken the FCC complaint route? How did it go?
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