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I own an ASUS ROG Strix-G G731GT laptop, and since I upgraded to Windows 11 I have been unable to use the MyASUS app. It starts up fine but immediately closes on its own with no error. Event Viewer spits out 2 errors that I can't figure out how to resolve. Would appreciate it if someone could help, please. Note: Everything is up to date in terms of MyASUS and System Control Interface v3. Tried reinstalling the app, to no avail. Tried resetting Windows 11 (But kept all files), to again no avail.
Information:
Fault bucket 1242911482611999674, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: AsusMyASUS.exe
P2: 3.0.0.0
P3: 9f5c92b1
P4: AsusSystemDiagnosis
P5: 1.0.45.0
P6: c1cdd423
P7: 694
P8: 33
P9: System.NullReferenceException
P10:
Errors - 1:
Faulting application name: AsusMyASUS.exe, version: 3.0.0.0, time stamp: 0x9f5c92b1
Faulting module name: KERNELBASE.dll, version: 10.0.22000.675, time stamp: 0x8d5bd3da
Exception code: 0xe0434352
Fault offset: 0x000000000004474c
Faulting process id: 0x310c
Faulting application start time: 0x01d86a1758793dbc
Faulting application path: C:\Program Files\WindowsApps\B9ECED6F.ASUSPCAssistant_3.1.4.0_x64__qmba6cd70vzyy\MyASUS\AsusMyASUS.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: edbc5a82-0b8d-4287-a04c-8f681a681842
Faulting package full name: B9ECED6F.ASUSPCAssistant_3.1.4.0_x64__qmba6cd70vzyy
Faulting package-relative application ID: App
Errors - 2:
Application: AsusMyASUS.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at AsusSystemDiagnosis.Model.ASHWTest.LogicalDiskInfoEnum(System.String)
at AsusSystemDiagnosis.HwInspectRootPage.<GetLogicalDiskList>b__114_0(Windows.Foundation.IAsyncAction)
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at AsusSystemDiagnosis.HwInspectRootPage <GetLogicalDiskList>d__114.MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
Post Details
- Posted
- 2 years ago
- Reddit URL
- View post on reddit.com
- External URL
- reddit.com/r/ASUS/commen...