(Z390 Phantom Gaming 4 MOBO) USB USB 3.1 Gen2 is terribly slow

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I have a new build from iBuyPower using this motherboard. When trying to copy video footage from fast SSD drives (T5), the transfer rates are unreasonably slow on the USB C port . Less than half the speed of the regular 3.1 Gen 1 on USB 3 ports and nowhere near the 10 Gb/s its supposed to transfer. This board has 2 ports and both are equally as slow. Is there something that needs to be configured to get these ports to run at the correct speed. It's not a problem with the drives because they are used to record RAW 4K video directly from my cameras.

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jnelparty

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Posted: 4 years ago
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